Case Study 5 – Complete Outsourced Risk Management Service for a Hotelier
The Challenge:
RISC Associates were asked to assist this specialist hotelier to meet their legal responsibilities with regards to Health, Safety and Fire Safety. In addition, support to in-bed security/loss prevention best practice in their business operations.
The Solution:
The Result:
The client is now operating in compliance with all statutory legislation. RISC Associates continue to support the client on a retained contract basis, which involves quarterly visits to provide expert advice and attend health and safety committee meetings and management review meetings.
RISC Associates were asked to assist this specialist hotelier to meet their legal responsibilities with regards to Health, Safety and Fire Safety. In addition, support to in-bed security/loss prevention best practice in their business operations.
The Solution:
RISC Associates responded to the initial brief by;
• Conducting an initial review of all operational practices as they relate to the subject areas in the brief. Also, a review of existing policies, procedures and historic incident data.
• Conduct a fire risk assessment of the whole site which resulted in an action plan with key recommendations to bring fire safety up to the standard required.
• Compiled an up to date Health and Safety Manual with all appropriate policies, procedures arrangements and risk assessments. (d) Delivered Fire Marshall and First Aid training.
• Introduced bespoke risk management software, enabling the client/business owner) to monitor and review operational compliance remotely.
The Result:
The client is now operating in compliance with all statutory legislation. RISC Associates continue to support the client on a retained contract basis, which involves quarterly visits to provide expert advice and attend health and safety committee meetings and management review meetings.
RISC Associates are also available for ad-hoc advice and support as operational requirements dictate.
Client Reference Available Upon Request